Frequently Asked Questions
Everything you need to know about PLAUD AI voice recorders and services.
What is the PLAUD NOTE and how does it work?
PLAUD NOTE is an AI-powered voice recorder that utilizes ChatGPT to transcribe and summarize recordings. It connects via Bluetooth to your smartphone and uses a dedicated app to process audio into organized text.
Do I need a subscription to use the transcription features?
While basic recording features are free, advanced AI transcription and summarization services require a PLAUD AI membership plan. A starter package is usually included with your initial purchase.
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for electronic devices?
We offer a 30-day money-back guarantee. If you are not satisfied with your device, you can return it in its original packaging for a full refund, provided the hardware is undamaged.
Is my voice data and privacy secure?
Yes, we prioritize data security. Your recordings are encrypted, and we do not sell your personal data to third parties. You have full control over your files and can delete them at any time.
Which languages does the AI transcription support?
PLAUD AI currently supports over 57 languages for transcription, including English, Spanish, French, German, Mandarin, and Japanese, ensuring global utility for meetings and lectures.